This Privacy Policy describes how cucu100 collects, uses, stores, and protects the personal data of Players who register and use the cucu100 platform. Please read this policy carefully alongside our Terms & Conditions.
cucu100 ("we", "us", "our", "the Operator") operates the online gambling platform accessible at cucu100.org, targeting Malaysian players with sports betting, live casino, slot games, esports wagering, and Lucky Dice services. cucu100 is the data controller in respect of the personal data collected through the platform. For all data-related enquiries, contact us at [email protected].
cucu100 collects the following categories of personal data from Players:
2.1 Identity Data
2.2 Contact Data
2.3 Financial Data
2.4 Technical & Usage Data
2.5 Communications Data
cucu100 collects personal data through the following means:
cucu100 processes your personal data on the following legal bases:
cucu100 uses collected personal data for the following purposes:
cucu100 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes set out in this policy:
All third-party processors engaged by cucu100 are bound by data processing agreements that restrict their use of your data to the specified purpose and require appropriate security measures.
Some of cucu100's service providers — including game providers and identity verification platforms — may be located outside Malaysia. Where personal data is transferred internationally, cucu100 ensures that appropriate safeguards are in place in accordance with applicable data protection requirements. This may include standard contractual clauses, adequacy determinations, or equivalent data transfer mechanisms.
cucu100 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory obligations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
cucu100 uses cookies and similar tracking technologies on its platform for the following purposes:
cucu100 does not use third-party advertising or tracking cookies. You may adjust your browser settings to restrict or delete cookies; however, disabling essential cookies will impair your ability to use the platform.
cucu100 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
No system is entirely impenetrable. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cucu100 will notify affected Players without undue delay and in accordance with applicable data breach notification requirements.
Subject to applicable data protection law, you have the following rights in respect of your personal data held by cucu100:
To exercise any of these rights, contact cucu100 at [email protected]. We will respond within 30 days. Note that certain rights may be limited where legal retention obligations or AML requirements apply.
cucu100 does not knowingly collect personal data from individuals under the age of 21. The platform enforces mandatory age verification as part of the registration process. If cucu100 becomes aware that personal data has been collected from a person under 21, that account will be closed and associated data deleted or retained only to the extent required by law. Parents or guardians who believe their child has registered an account should contact us immediately at [email protected].
cucu100 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via email notification or an in-platform notice. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of the cucu100 platform following a policy update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically.
For all privacy-related enquiries, data subject access requests, or complaints regarding cucu100's handling of your personal data, contact us through the following channels:
If you are not satisfied with cucu100's response to a privacy complaint, you may escalate the matter to the relevant data protection authority or cucu100's licensing authority's consumer protection division.
Every connection to cucu100 is protected with 256-bit SSL encryption — the same standard used by Malaysian banking platforms including Maybank2u and CIMB Clicks. Your login credentials and financial data are never transmitted in plain text.
cucu100 does not sell, rent, or trade your personal data to advertisers or data brokers. Data shared with third parties is limited to what is strictly necessary for service delivery and regulatory compliance — nothing more.
cucu100 collects only the data necessary to operate your account, process payments, and comply with our licensing obligations. We do not profile you for advertising purposes or build behavioural dossiers beyond what responsible gaming monitoring requires.
Access, correction, deletion, portability, and objection rights are honoured. Submit a data subject request through our support channel and receive a response within 30 days. No bureaucratic runaround — we treat privacy requests as a standard part of doing business properly.
cucu100 retains data for clearly defined periods aligned with AML and licensing requirements — not indefinitely. Account and KYC records are retained for 5 years post-closure; technical logs for 12 months. Data is securely deleted upon expiry.
cucu100 only sends promotional communications to Players who have explicitly opted in. You can withdraw consent at any time with immediate effect. Transactional messages — account confirmations, withdrawal notifications, security alerts — are always sent regardless of marketing preference.
Confident in how we handle your information? Explore everything cucu100 has to offer — sports betting, live casino, slots, esports, and Lucky Dice — with full transparency.
21+ only. Please gamble responsibly. See our Responsible Gaming page for player protection tools.